Testimonials

Client Testimonials

 

“Thanks for crafting such beautiful stories – you write from the heart and tease out what matters. Your attention to detail ensured the latest edition of the Echuca Moama Visitor Guide was punchy and well-constructed. Your passion and attention to detail always shines through – so thanks to The Splendid Word for bringing your expertise to our tourism world.”

Kathryn Mackenzie OAM, CEO – Echuca Moama Tourism Association.

 

“TSW team’s true gift is in the art of storytelling. Their ability to turn rushed conversations into words-on-a-page to hit last minute deadlines is nothing short of amazing. Leonie Canham and her handpicked team of incredibly talented writers have injected a whole new level of raw energy and clarity into our daily grind to help us connect and engage with our online community at a time when most people in our audience are undoubtedly fatigued from daily doses of digital overload.
No google analytics data can adequately capture the spirit, heart and impact of the carefully crafted content creation consistently delivered by TSW team.”

Susie Shearer, Director – Coolabah Turf.

 

“TSW are true professionals who truly care about your business. I am very pleased with the copywriting that they did for me.”

Tara Skipp, Nourish & Nest.

 

“As a small startup business there are so many hats to wear at one time. It’s easy to over complicate and put too much pressure on yourself to be the expert in everything. Using TSW on multiple copywriting projects so far has been invaluable. It’s allowed me to manage my workload better and achieve outcomes that were previously big roadblocks. Knowing I have a team of copywriters behind me with years of industry experience is very reassuring. TSW team truly are dynamic wordsmiths and wonderful humans, drawing on their talents and expertise to get to know my business and helping me deliver a communication style that is true and authentic to my brand voice.”

Sharon Parker, Founder & Lead Interior Designer – CurateHer.

 

“What a brilliant team at The Splendid Word. I first met Leonie and Christy when they were starting out and have regularly utilised their skills from that day onwards.

They are a totally professional and talented team who take time to understand the client and their needs before setting out targeted and strategic solutions which deliver real results. We are truly fortunate to have such a team right here on our doorstep.”

Tom Smith, Manager Port of Echuca Discovery Centre & Former Regional Tourism Advisor – Tourism Victoria.

 

 

“We worked with Leonie and Christy on the 2017, 2018 & 2019 Southern 80 Waterski Race.

Both ladies were an absolute pleasure to work with. They put together a seamless social media strategy which went above and beyond their required duties. 

I would definitely work with them again and recommend The Splendid Word to any business in a heartbeat.”

Kate Kutsche, Major Events Coordinator – Initiative Sport

 

 

“Moama Bowling Club has had the privilege of using the services of The Splendid Word on many occasions over the past 10 years.

In each instance we have found the calibre of the work to be of the highest quality, presented on time and to have fully met the brief.

Their team has always displayed the highest level of professionalism and technical ability at briefing meetings and presentations and we commend them on their approach and attention to detail. We look forward to working with The Splendid Word into the future.”

George Santos, Sales & Marketing Manager, Moama Bowling Club

 

 

“The Riverboats Music Festival has had the pleasure of working with The Splendid Word for the past five years as our program copywriters. Distributed to over 4000 festival goers over the course of the Riverboats weekend, the festival program in an important keepsake that features interviews with participating artists, as well as a selection of interesting articles on the broader region.
To say Christy and Leonie have taken our program to a whole new level would be an understatement.
Apart from their genuine love of our event, the quality of the articles they have consistently delivered, their efficiency in delivering content on time plus their complete professionalism when interviewing major artists has resulted in a wonderful partnership that we value greatly. We love The Splendid Word!”

David Frazer, Riverboats Music Festival Director 

 

 

“Junction Moama has the absolute pleasure of working with Leonie and Christy from The Splendid Word on various projects – from ad hoc communications to media consultations and most recently with the event series that brings their blog ‘Spreading The Good Stuff’ to life.

It is with professionalism, creativity and grace that these women approach their craft which makes working alongside them so great. We feel that it is a true partnership when we work with The Splendid Word and look forward to many more great projects together.”

Emily Umbers, former Marketing Manager, Junction Moama

 

 

“We have more recently been using social media to boost our profile and get key messages to a broader audience. Leonie and Christy’s digital and mainstream media workshop for staff provided valuable tips on maximising posts, content and timing which has informed our activity immensely.

Everything we do now is scheduled and planned ahead of time to support a more coordinated approach. We have also streamlined our newsletters to be more content savvy and reduced the need to forward information ad hoc to our partners.

 The industry knowledge they shared with us has helped focus our efforts not only in the social media space, but also in working with newspapers especially around preparing media releases.

 TSW were great to work with – they were very responsive and tailored our training session to our specific needs. We’ll be keen to utilise them again in the future.”

 Emma Brentnall, Executive Officer, Campaspe Primary Care Partnership

 

 

“Our firm utilises the services of Leonie Canham from The Splendid Word on an ongoing basis to assist with the preparation of marketing material, website descriptions and submissions for various projects.  

The level of professionalism provided by The Splendid Word has always been exceptional; Leonie has the ability to form a quick understanding of the task at hand to ensure that the project is delivered accurately and in a timely manner.

I have formed a wonderful working relationship with Leonie due to her passion and desire to provide outstanding service at all times. I am delighted to provide a testimonial and highly recommend The Splendid Word.”

Alastair McDonald, Director Ecotecture Design Group.
President of the Building Designers Association of Victoria

 

 

“In 2015 Echuca Community for the Aged engaged The Splendid Word for the rewording of our website content and the development of a style guide for our organisation.

We were extremely impressed with the professionalism of Leonie Canham and the expertise she provided in these areas. ECA would highly recommend their services to any business.”

Colin Price, CEO, Echuca Community for the Aged

 

 

“After running our business successfully for the past eight years on the Gold Coast we had many concerns about relocating to Echuca Moama. For us, the most daunting was how to get our message of offer out clearly to our existing clients, as well as attracting new clients.

There was so much to do – change website content, set up social media, change marketing plans, and still operate the business on a daily basis.

The Splendid Word was highly recommended to us by several companies that we had been dealing with, and after reviewing their website, and receiving recommendations from more and more companies to contact TSW, I bit the bullet. It was time to let go and have an outside company come into our business for the first time.

From the moment we met Christy and Leonie, they were people we felt very comfortable with. In the past 12 – 18 months they have worked with us to complete a website content review and rewrite, develop a content marketing strategy and calendar for social media and website, blog writing and editing marketing flyers.

TSW is currently supporting us in the production of our video content marketing, writing content for business profile videos as well as Vlogs for our social media pages and website.

It’s been a great ride and our business transition has well over exceeded our expectations and we have TSW to thank for their assistance in all of the great work they have completed for us.”

Craig Turner, Director, The Garden Planners

 

 

“Throughout my experience of working with The Splendid Word I found it nothing but positive.

A clear professional relationship was established that allowed for the sensitive topic to be appropriately and accurately delivered in a way that engaged with the target audience and created a piece of history.

The support and direction provided by The Splendid Word allowed us to develop and create the most appropriate and successful item we could, given the challenging circumstances.

Without the skills and direction provided the project would have severely lacked professionalism and ultimately the outcome required.”

Jordan Tamblyn, Flood Recovery Officer, Campaspe Shire